Evolutions Hoodie

Returns

• Eligibility: Items are eligible for return within 30 days of the original purchase date. To be eligible, the item must be unused, in its original condition, and in the original packaging.
• Proof of Purchase: A receipt or proof of purchase is required to process your return.

Process

• Contact Us: Reach out to our customer service team at [email address or phone number] to initiate your return. We’ll provide you with a return authorization and instructions.
• Return Shipping: Please note that customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for your return.
• Refunds: Once we receive and inspect your item, we will notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us directly.

Non-Returnable Items

Certain items are non-returnable, including:

• Sale or clearance items
• Gift cards
• Custom or personalized products

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of receipt for a replacement or refund.

Need Help?

If you have any questions regarding your return, please don’t hesitate to contact our customer service team. We’re here to ensure you have a smooth and satisfactory experience!

We aim to get your order to you as quickly and efficiently as possible! Orders are typically processed within 1-3 business days. Once shipped, you’ll receive a confirmation email with a tracking number so you can monitor your package’s journey.
 

We offer a range of shipping options at checkout, including standard and expedited delivery. Please note that delivery times may vary depending on your location and selected shipping method. For international orders, additional customs fees or delays may apply based on your country’s regulations.
 

If you have any questions about your order or need assistance with shipping, our customer service team is here to help!